Rule ID's for Failures
CS Rules & Permissions
I have a couple customers that have workflows setup on the backend. Sporadically, we get an error message i.e. "Unable to gain exclusive access to this record". The spreadsheet does not contain the ID's for the records that actually failed and the rule usually just partially fails.
Its typically caused by another process updating the record at the same time, we have to yield to these workflows and because it isn't often knowing which ones failed would be helpful.
Its typically caused by another process updating the record at the same time, we have to yield to these workflows and because it isn't often knowing which ones failed would be helpful.
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There is absolutely no control given by SF nor the detail of which record ID. We are kinda helpless here.
I don't understand how can this be managed if you cannot know what are the records that cause the failure?
For example, CTA creation, Score updates, etc.