Rule Execution Logs: Option to generate for every rule run
CS Rules & Permissions
I just learned that execution files are only generated for Manually run rules and not scheduled rules - unless there is a failure. Given the criticality of some rules, it may be helpful for the Admin to have a checkbox option to always generate a rule execution file for a given rule - this would allow them to have an audit trail of rules (especially those updating data) for their most important runs OR for a temporary period where they want to audit and validate the scheduled rule.
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I have been running into several issues where a field is set to an unexpected value - but I have NO way of going back and investigating if the rules all ran successfully.
Inability to adequately go back and triage is a major gap in functionality - and it does not engender confidence in our end users if I am not able to go back and determine what happened.
Do you like the notion of two options that you get in Integrations, which looks like the following
Email success results to : rule-email@gainsight.com
Email failure results to : sundar@gainsight.com
but for efficiencies sake it sure would be nice to set this globally, one time for all rules (allowing a rule-specific override).