Request: UI Share Button for Internal Link Sharing

Related products: None

Hear me out:

 

Even if you are running NXT there’s a good chance you are doing so through Salesforce. Some users may be on SF Classic, some may be on SF Lightening. If I want to share a link to a Gainsight page to another internal user (for example, a specific report, Survey Analytics Tab etc.,) the only way to do that is to either:

  1. Make sure you aren’t using SF Lightening
  2. Log back into SF and Gainsight (see step one) with Classic
  3. Copy the URL

Or, explain the breadcrumbs of where you want them to go, such as administration>Surveys>Survey Name>Analytics Tab. This bad, as you may be dealing with users that have different permission levels and also levels of confidence with the platform.

 

I would like some type of share button that generates a link to the current GS page/tab/feature I am on regardless of whether or not I am in Lightening, Classic or just NXT so I can just share that sucker with whoever needs it (internal users only) and be done in one step.

@bradley Its a great question. We heard your request and thanks for sharing such a good question. We like to hear more feedback to improve ourselves.