Report on failed participants - specifically ones failed due to the blacklist
None
The addition of being able to see which participants failed to be added to a program is great It would be great if you could report on them. In the use case I saw, the customer wanted to be able to report on any that didn't get added to a program due to being on the blacklist.
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Did you get to see the Failed Participants tab newly introduced this release? It shows the list of participants which did not make it into the AO along with the failed reason as well. Please check the release notes here for more details - https://support.gainsight.com/Release_Notes/Current_Release_Notes/07Release_Notes_Version_5.16_July_...
Do let me know if that helps meet your use case.
Thanks
Abhishek S
We optimized for getting this view out versus a exportable version of the object since it involved more work to be done but good to know that you are finding value out of this.
Admins can now create reports on failed participant data in Report Builder.
Administration > Report Builder and select AO Failed Participants History as the source object.
Please refer the release notes for more information.
Thanks for posting!