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Remove decimal place when tokenizing survey response scores

  • 10 August 2020
  • 1 reply

Userlevel 3

If you tokenize the survey score in a NPS/Survey Program, it includes a decimal for some reason. It’s not a huge issue for my use case, since I’m creating CTAs with this information, but I certainly would not want to send an email to a customer thanking them for responding with a “9.0” score. 

1 reply

Userlevel 7
Badge +2

@anna-whitehouse Thanks for brining this up! I am redirecting this to our product team to check the possibility.