Acknowledged

Remainder email sending after responding the survey.

  • 15 December 2020
  • 2 replies
  • 25 views

Userlevel 4
Badge +3

Remainder email sending after responding the survey.
reproducible steps.
1.Survey sent to the participant
2.Paused the program
3.Responded the survey
4. Resumend the program
Here survey responded when the program was in paused state and once we resume program the remainder email sent.

Can this be taken up as enhancement and get a fix that if a program is in paused state the response events should be tracked and the reminder email should not be triggered once the program is made active ?


2 replies

Userlevel 7

@tejkumar I agree that we should record the events while the program is paused. Added it to the roadmap.

Userlevel 7
Badge +2

@tejkumar changing this to the idea post for better tracking purpose. 

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