Hi everyone!
I'm currently loving email to timeline, as it's helping us ensure that we're getting communication into the system! But we're running into users that aren't exactly staying up to date on reviewing their 'Drafts' in Global Timeline.
So, I was wondering how are others managing the ensuring that their users are reviewing their 'drafts' sections? Ideally, I would like a report that the managers can review to speak with their teams - but I'm not finding where that would be stored...
As always, THANK YOU! 🙂
Question. Is it possible to report on the "Drafts" in Timeline by User? [Email to Timeline]
Userlevel 7
+2
Userlevel 7
+1
@nitisha_rathi - any thoughts on this request?
@sagan_sherlin - in the meantime you can ask Gainsight support for this data and they can run a report for you.
@sagan_sherlin - in the meantime you can ask Gainsight support for this data and they can run a report for you.
Userlevel 4
This is something we've been encountering as well.
It would be great if it was possible to report on these drafts so we can easily track which users are on top of things, need coaching, etc...
It would be great if it was possible to report on these drafts so we can easily track which users are on top of things, need coaching, etc...
Userlevel 7
+2
@sagan_sherlin definitely a valid use-case and we understand the need too.
We have this in our long term product road-map.
To increase the priority on the road-map let's take the feedback from other customers as well.
@All, please hit like or follow the post to show your interest.
We have this in our long term product road-map.
To increase the priority on the road-map let's take the feedback from other customers as well.
@All, please hit like or follow the post to show your interest.
Userlevel 7
This is on our roadmap. ETA not yet available.
Userlevel 7
+2
this would be a great feature to have.
Userlevel 6
+1
Pretty standard need from an Ops perspective
Userlevel 7
+1
Pretty standard need from an Ops perspective
Agreed that this is a hot one!
Userlevel 6
+1
Thanks
Userlevel 7
+2
Any update on this? Thank you!
Userlevel 3
I wanted to add another note here to see if there had been anything implemented on this front. It would be great to set up an admin notification when we are nearing our draft limit!
Thanks!
Userlevel 6
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