It looks like in HA we are able to create a widget that allows for you to link to an RSS feed. We have a use case where our CSMs would like to be able to access a RSS feed for specific customer. We would like to see the enhancement to pull in a direct RSS feed based on customer or the ability to redirect to a RSS feed for a specific customer.
Pull RSS feed for Specific customer
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Hey@Chris Mudd , thank you for your post. We will have our Product Manager look into this and respond to your requirement/suggestion.
Hi@Chris Mudd - if the RSS feed is intended to be filtered to a single customer, this is probably a better use case for an embedded C360 section as the C360 is filtered to a single customer but a dashboard is showing multiple customers.
Here’s info on how to create an embedded C360 section: https://support.gainsight.com/Gainsight_NXT/07360/02Admin_Guides/Configure_the_Customer360_Details_(C360)_Page_and_Section_Types#Build_Embedded_Page_Sections
Hey@Chris Mudd , As Dan shared above it is is possible to embed external pages in C360 already. Did you get a chance to try this solution ?