Past opportunity information need to show in the late renewal chat in RC

  • 9 April 2021
  • 1 reply

Userlevel 3
  • Gainsight Employee: Shoshin
  • 0 replies

HI Team,

The customer(F5 Networks) has come with the requirement, if any opportunity that was skipping from one quarter to another quarter (One opportunity cycle to another opportunity cycle ) need to see that information in the late renewal chat.
Currently, the "late Renewal" chat calculation is for a selected period. if the renewal type opportunity closed date is greater than the opportunity due date then those opportunities will be displayed in the selection. Now this "late Renewal" chat is showing the data for the selected quator. 

@vivekreddy @lalit_das 

1 reply

Userlevel 2

@MIlan What is the definition of “Opportunity skipping from one quarter to another”? Do you mean the Opportunity is past its close date but the status is not closed yet?