Option to hide/unhide Objective CTA Types in C360 standard Cockpit view
None
Can a filter be added to the standard Cockpit view in the C360 to hide/unhide CTAs by type? Objective CTAs appear in this view and, in our use case, it would be nice to filter them out as they are not true Calls to Action for us.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Currently we do not have any ability to filter CTAs inside CS360 and I don't think there is any work around to this.
Do understand that point. We will look into it.
This capability is available now. In Admin > Calls To Action, you can configure to show/ not show objectives in 360 cockpit.
Thanks,
Nitisha
Here is the documentation for above use-case, https://support.gainsight.com/Product_Documentation/CTAS_Tasks_and_Playbooks/Admin_Configuration/02_...
Thanks,
sairam
Here is the support article where the toggle that Nitisha refers to is discussed: https://support.gainsight.com/Cockpit_and_Playbooks/Admin_Guides/Configure_Cockpit_List_View-General_Settings-and_Reporting_Categories
Hi we also have a need flag internal objectives/CTA in a GS to hide them from Customer when working in real-time sharing screens and in the C360