Opt Out Preference Management Stand Alon

Related products: None

It would be super helpful for our CSMs to be able to send a link to a customer to allow them to manage their opt out. We are starting to rely on Journey Orchestrator more and more and if CSMs get a response about wanting to opt out, we want the CSM to be able to direct them to their own opt via a link

@andreammelde Thanks for posting it here. We do have few enhancements for opt-out in our road-map. I am redirecting this to our product team for more visibility.


Thanks @sai_ram I’d love to contribute specific needs feedback as well!

between double opt-in requirements and our customers understanding “what updates can I expect” it’s critical for our low touch/ tech touch operations!


@mglarocca acknowledged your comment and will give my best to get the updates here.


@mglarocca This is on our roadmap. I will definitely reach out to you as we get close to finalizing the requirements. Thanks.


@nitisha_rathi This is something I am rooting for. I’m happy to provide feedback as well if needed. What does timing look like for launching this?