No branding ability in success plan sharing.

Userlevel 7
Posting on behalf of a customer. Currently you can't brand the success plan email that gets sent to contacts when you share the plan like you can with email templates.

Customer would like to be able to include their own logo or branding here but currently you can't. Good thing to keep in mind for the future.

2 replies

Userlevel 7
Badge +1

The fact that this email also says Powered by Gainsight without any sort of ability to customize this is seriously going to cause problems as I try to pitch the use of Shared Success Plans internally.

Userlevel 6
Badge +1

Branding on shared Success Plans would be pretty slick.

Imagine the power of a visual of <<customer’s logo>> + <<your own logo>> appearing on the Shared Success Plan UI every time a customer opened it. What an awesome reinforcement of the partnership of CS with its customer.