Mobile App Enhancements

Related products: CS Success Plans

A customer expressed interest in viewing success plans, the scorecard summary view, and dashboards in the mobile app. Are these on the roadmap?
We do not have any enhancements planned on mobile until Feb 2017. We will review the roadmap for mobile app post Feb 2017. 
Will viewing the R360 be available on the mobile app in the near future?
+1 for R360 view.  This is a definite need of ours.
I had just posted about Relationships view in the app and just saw this one. We are going to mirror our Relationship rules into Account level if this isn't possible to do yet with Relationships.

Hello Everyone!

Happy to announce that your request has been considered and included as part of the v6.17 release (SFDC / NXT). With this release, the Gainsight Mobile app is now enhanced to search and access C360 and R360 pages. A new option called Search is available to search a Company or Relationship to access the respective C360 and R360 pages. 

On the C/R360 page, you can see the following tabs:

Details Tab: You can see the following sections in the Details tab, in the same order as configured in the Gainsight Web application:

  •     Summary
  •     Attributes
  •     Scorecards 2.0
  •     Company Intelligence (appears only in the C360 page and is not applicable to R360)
  •     Sponsor Tracking
  •     Relationships (appears only in the C360 page)
  •     Surveys 2.0

Timeline Tab: C/R360 Timeline offers a complete view of all activities of a specific Company or Relationship. You can also create, edit, and delete the activities from the Timeline Tab, this functions the same way as that of the existing Global Timeline in mobile. A new Comments Tab is introduced to display all the comments related to that particular activity. The other activity details are shown in the Details Tab.

This feature is implemented in both SFDC & NXT versions.

Thanks for posting!


Awesome work @rakesh_lingala. Thank you for the update.