Customer is looking for bulk update on Success plan for a specific field via a CSV. Customer’s own words below.
We would like to request if we could mass update success plan in our production environment.
I have attached 2 files, I've filtered it out to get the SP name and GSID of the records.
Genesys_Actual_GoLive_FieldUpdate.csv - This file contains the Success Plans where the field (Actual Go Live) needs to be updated.
Genesys_Target_GoLive_FieldUpdate.csv - This file contains the Success Plans where the field (Target Go Live) needs to be updated.
Is it possible to do so?