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Log emails to Gainsight using DL group

  • 3 May 2021
  • 1 reply

Userlevel 5

Hi Team,

Currently we don’t have an option to log emails to Gainsight using DL group (Shared email address) . It will be helpful if we can provide some way in future to log emails to gainsight using shared email address either it could be via plugins or some other way. 

If their is any workaround to achieve it , Please let me know.

1 reply

Userlevel 7

@sandeepchidiri agree with you, we don’t have a way to achieve this. I also want to consider other customer interests on this. 

@All, please up-vote here to show your interests.