Acknowledged

Log Correct Email Time and Date Information for Historical Emails

  • 26 October 2021
  • 3 replies
  • 21 views

When logging historical emails from GMail through the browser, the extension logs the email to the customer timeline as at the time that it was logged. It would be helpful if the extension could be made to capture the correct date and time information for the email when being logged.


3 replies

Userlevel 6

Hey @dthompson, thank you for posting on Community. Seems like a great idea, however the PMs have to check the feasibility of this enhancement on their roadmap and get back to you.

Thanks, Cornelia. I’ll keep an ear out and my fingers crossed.

Userlevel 5

@dthompson We will look into this. Email to Timeline enhancements are part of our long term roadmap and this will taken care of in those enhancements.

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