The JIRA connector is a part of our roadmap and this feedback is really helpful. I’ll post updates with more details!
The devil is in the details here. This definitely needs to be a bi-directional connection, with the ability to dynamically create, close, comment on, and modify Jira tickets in Gainsight.
We currently do this via filtered JIRA queries and a script that pushes an export to the S3 bucket.
+1 vote for a Jira integration in order to link product requests/critical bugs to customers
Hi, is this jira connector possible for NXT?
Hi Gainsight Team! A Jira integration would be fantastic for us as well! We’re currently working with Service Rocket to connect SFDC → Jira for bi-directional syncing with the goal of getting our Jira data into Gainsight. However, our CS users would love the ability to create/update/edit Jira issues from Gainsight.I see there was an update around 8 months ago noting that this is on the roadmap, are there any updates you can provide? Thanks!
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