+1 vote for a Jira integration in order to link product requests/critical bugs to customers
Can this be converted to an Idea? @lila_meyer
Converted to an idea for a better tracking. Please be sure to vote for this request if it's important to you!
We echo the sentiments of the other commenters. In order to streamline our VoC process, we’d like to leverage the existing functionality as much as possible. For us, that means keeping the CSMs in Gainsight and the PMs in JIRA.
The JIRA connector is a part of our roadmap and this feedback is really helpful. I’ll post updates with more details!
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