Implemented

JIRA Integration possible?



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Userlevel 7
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COTE Team of Gainsight, for your input on use cases for Jira integration.
Userlevel 6
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Any update on if this is being considered? We would love to get Jira data into Gainsight.

+1 vote for a Jira integration in order to link product requests/critical bugs to customers

Userlevel 7
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Can this be converted to an Idea? @lila_meyer 

Userlevel 7
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Converted to an idea for a better tracking. Please be sure to vote for this request if it's important to you!

Userlevel 3

We echo the sentiments of the other commenters. In order to streamline our VoC process, we’d like to leverage the existing functionality as much as possible. For us, that means keeping the CSMs in Gainsight and the PMs in JIRA. 
 

Userlevel 6
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Would LOVE this for Workflow and Escalations

Userlevel 7
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@All, This is in production now. Please refer to this article for more information. 

Userlevel 7
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@rob_deaderick , @ashleyunity, @john_apple, @tatiana_ferreira, @azuqua_bot, @marie, @daniel_rose, @rob_deaderick, @cmultanen, @lane_h, @marcelo, @kristin_f3c469, @adam_bambrough, @chuen_moschetti_1466d2 sorry for the delay here. This is implemented and available now. Please refer to this article for more information. 

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