Hello Gainsight Community,
I ran a search on the timeline to see if I could view all the the activities I was involved in, including comments. However, the search only resulted with the activities I created. Is there a way to see “all my activity” or is that an idea that has not been requested yet?
Thank you
Janis
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Thanks for sharing this idea. We are currently just searching on Activity creator but we will consider this use-case as well based on the number of people asking for it.
I would suggest either using a report or rule to query the data that you are looking for. You can filter the Timeline comments and/or description field to look for information with your name.
Hi. I guess we can’t use the description or comments fields in rules or reports in Filters, as these may have the RichText Data Type.
Hi. I guess we can’t use the description or comments fields in rules or reports in Filters, as these may have the RichText Data Type.