Based on a CTA Closure Status (Example, Closed No Action), we would like to require a secondary picklist to be selected from (Example, reasons why the CTA was set to Closed No Action)
Is there a way to create a secondary dependent picklist based on CTA Status
None
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This would be nice.
Changed to Idea post and redirecting to our product team
This would be great - not particularly status in our use case but other CTA standard fields. I would love to be able to have CTA sub-types or sub-reasons but right now it’s impossible to have a sub-type or sub-reason picklist controlled by type or reason. Right now we’re trying to get 3 levels of data on type/reason (eg it’s a risk> it’s an implementation risk> here’s why it’s an implementation risk) but we’re really struggling to do that without being able to create sub-types or sub-reasons.
Thank you for the feedback@mindym . The use case is valid but we haven’t heard a lot of customers asking for this. We will watch this post for further upvotes and pick it up accordingly in the roadmap.
+1 for me!