Is it possible to configure the 'more' menu for R360 pages?
None
Not really sure what this menu is called, but our CSMs love using it:
We currently have it on our C360 Layouts, but not on any of our R360 Layouts:
Anyone know if this is configurable? Would love to add it to our R360 pages so our CSMs can do things like get the cusomter's account page in Salesforce.
We currently have it on our C360 Layouts, but not on any of our R360 Layouts:
Anyone know if this is configurable? Would love to add it to our R360 pages so our CSMs can do things like get the cusomter's account page in Salesforce.
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Here is the formula : HYPERLINK("https://na111.salesforce.com/" + JBCXM__Account__c , "name the link")
Please follow this article for more inforamtion https://support.gainsight.com/360/Admin_Guides/Configure_R360_Page_and_Section_Types
Always welcome for any queries!
I'm familiar with the workaround, but what our CSMs like about the other menu is that it's a presistent part of the C360. i.e. regardless of the section being viewed, they're only a couple of clicks away from the SFDC Account page. But if it's not possible, it's not possible. All good.
Question here can probably be marked as answered :)
Hi! Were there ever any updates on this one? Is this feature on the roadmap for the future? I was unable to find it but we are running into the same issue and would love to this considered for future releases.
Thank you,
@I will do a discuss on this with the product team and ask them to comment here.
@I will do a discuss on this with the product team and ask them to comment here.
All, Please leave your vote here to show your interest.