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CSM has attempted to log a call or a meeting in Gainsight and cannot save the tasks.

  • 19 April 2018
  • 2 replies
  • 25 views

One of our CSM has attempted to log a call or a meeting in

Gainsight and cannot save the tasks I created.









Instead, an error is displayed. (see attached)









Can you please help?









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Best answer by nitisha_rathi 19 April 2018, 12:05

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2 replies

Hey Ana!



Can you please try again and click the "+" button on the Details section of that error message?  
Hi Ana,



This seems to be a CTA configuration issue, can you please raise a support ticket to resolve it.



Thanks,

Nitisha

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