Instance detail in Account level CTA
None
I'd like to see the instances that could have triggered a rule for a specific Account. For example, we have a rule that checks poor page load across all instances but we run an account level CTA to keep from overwhelming the team. To help with triage we added a reports 2.0 widget to display this data. While this is valuable, if we can get more of the detail surfaced to the team in the actual CTA it would be valuable/make it more clear on what action the team is to take.
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Basically, as the Cockpit and CTAs becomes more central to a CSM's day-to-day and even hour-by-hour work patterns, I think there's a need to push as much information into the CTA as possible (like your previous post at http://bit.ly/1Rdrddb) and bring other information into easy access (like this and like I think http://bit.ly/1Rdrlcs is trying to achieve by creating linkages to related objects.)
Rule is to trigger Account level CTA if any Instances have poor application performance.
Account A
Comments would read something like: