Inline Editing for Scorecard Comments

Related products: None

Hi All,

I noticed  the timeline enhancements made it more cumbersome to add a comment to scorecards than it previously was (see below). We review our Scorecard Mass Edit report during a monthly meeting, so we need the ability to add or update comments quickly.

 

Old Method for Adding Comments to Scorecards

New Method for Adding Comments to Scorecards

 

As you can see, there are several more steps required to add a comment than there was previously. Can we decrease the # of clicks needed here? Maybe allow for more in-line edit capabilities again (while continuing to track the change in timeline on the back end)? 

 

Thanks!
Kate

@Kate this was the same question I had when the scorecard comments rolled out. Check this link and upvote. https://community.gainsight.com/cs-ideas-21/scorecard-timeline-create-an-activity-type-that-is-only-selectable-on-scorecard-37584


@Kate @aparimala Thanks for raising this issue. We will soon fix this issue, and allow you to easily enter timeline entries for scorecards with minimum possible clicks. Expect this within the next couple releases.