CS Product Ideas
Submit product suggestions
- 155 Posts
- 23,139 Replies
Currently when assigning a Success Plan Objective, you are given the option to make the due date "the assign date + X days" We are mapping our success plans with objectives quarterly around renewal dates and if we auto fire them all now, they will all be off on dates. If we could assign...
Field that imports the most recent comment in a ZenDesk thread into Gainsight for addition to the Customer 360
Hello! I was wondering if there were plans to expose a field that allows users in Gainsight to see the last comment posted to a given ZenDesk thread. I can see that the "Description" will bring the body into Customer 360, but this request has come up repeatedly from my org so I wanted to find out!...
We need the ability to use different color coding schemes for different metrics/scores. For example, we use a 5 color graduated color scheme for most scorecard scores but require a different 3 color scheme for an external NPS score to match what is used internally. Currently only a singl...
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.