CS Product Ideas

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157 Posts

Re-Enable SFDC Classic Links in Gainsight Email Notifications

Success Plan, CTA, and Timeline - Update Rules

Do Surveys record clicks on the survey or save buttons and provide timestamps? if not, could we add those fields onto the flattened survey schema?

Success Plan snapshot filters

Display amounts in user's currency for the Mass Edit Scorecard visualization reports

Removing Timezone from C360 section for date fields

Include Objective Category in Cockpit Sort by Reason View

Auto Assign CSMs

Idea. The ability to copy filters during the 'Setup Rule' step.

Does anyone know if there is a way to report out on Bionic Rules?

Idea: Allow for custom mapping of Lookup IDs from 360 Layouts > Section/Embed Page

Scorecard history to contain grades along with numbers

Links to previous exports

Migrate history of same measure shared between scorecards

Create a report on how often email tasks are actually sent to timeline vs. just checked as complete

Checkbox to ignore case auto-assignment rules option in rules engine when creating a CTA.

Feasibility to update scorecard comments via a CSV.

S3 Data Ingestion Job and Advance Option

Include other fields in the option "Create CTA once in"

Track open/click rate data on the people in the "cc" line for JO programs

Enhancement Request: Customization of Permissions and Visibility

Allow Images to wrap to text and appear inline

Autofill S3 dataset task naming convention

Ability to move survey responses to a different account

Rules Engine: Group Filtering by Parenthesis you define in Advanced Logic

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