CS Product Ideas

Can we give an ability to change NPS value type which is displayed on Company::NPS

Hello Team,We could see "NPS" field gets populated by default on the Company object and uses the True NPS and not the NPS.Can we give an ability to change NPS value type which is displayed on Company::NPS. Thanks & Regards,Srikanth

Would it be possible to create functionality to allow for a timeline export of CTA info for success plans

I spoke with Anthony Margulies from Falcon.io and he presented a rather interesting use case - He wanted to see if there could be a way to create and export CTA summary information into a timeline format (Similar to this ). In looking at the type of data points in the picture these look like lifecy...

Be able to have an anonymous link option with non-anonymous surveys

We have a use case for training where our trainers would like to provide a link to the survey at the end of training, as well as us send it automatically via JO. If we send via JO, it would be great to capture the name and company information, but we want to send the same link via a link which requi...

Having a Time Duration data type in the data management

With the present data types available in Gainsight we can't access the HH:MM: SS format of the data.Usecase: While bringing Time duration data into S3 bucket from an external source we are mapping it as a type String because of the format. Now the usecase is to perform aggregation on the Time durati...

Service account to authorize BQ connector

Hi, Currently, it is not possible to authorize a BQ connection in Gainsight using a service account. So whenever we need to re-authorize the connection, we are asked to confirm the access to the DB with a personal Google Account.So the ability to reauthorize the connection via a service account woul...

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708 Posts

Can we give an ability to change NPS value type which is displayed on Company::NPS

Please make Gainsight Assist available in Firefox

Expose source field from timeline object while creating new timeline views

Text Fields Not Expanding in C360 Custom Sections

Would it be possible to create functionality to allow for a timeline export of CTA info for success plans

Be able to have an anonymous link option with non-anonymous surveys

Having a Time Duration data type in the data management

Service account to authorize BQ connector

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