CS Product Ideas

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5695 Posts

Ability to turn off Customer Info ID filter on CS360

Horizon Analytics - Report Builder - Setting a filter - search completion

MultiCurrency in Data Designer

Horizon Analytics RSS Widget

CTA Milestones show up based on Created Date not closed date.

Ability to add condition for survey field is not null

Mouseover pop-up help

View CSAT Response in Sally (Slack Integration)

Tokenised comments are not populating in close CTA rules

Ability to set the C360 Section layout based off of a picklist field

Gainsight to Pipedrive CRM

Dashboard Email as an Excel Report instead of PPT, to modify easily.

Expanded Closed Status Reporting Categories for CTAs

EU Based Email Partner

Gainsight licenses unchecked in SF installed package managed license page are still active, it would be nice if their license was available

Mass Edit Tool Hard Coded Filters need a tooltip

Provide the feasibility to map Activity Date to Created Date from SF

How do you undelete an outreach?

Help text box needed for "Logs" button in data operation

Gainisight Assist tagging email from Outlook Sent Folder

Quick jump from timeline activity to synced task in Salesforce

Feedback. Multi-Currency Implementation to Usage.

Ability to Resize Gainsight Home Sections

Rename "Customer" in UI View

Case sensitive evolution in JO calculated fields

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