Acknowledged

Include survey (NPS) comment in further step?

  • 22 October 2020
  • 2 replies
  • 54 views

Userlevel 5
Badge +1

We’re building out moving NPS from another provider to sending via JO, I’ve added a step post-response which calls API and sends the details to zapier so we can push to slack. How can I include the comment in the message? It only seems to have NPS (score)? 


2 replies

Userlevel 7

@HollySimmons Only NPS score can be added in the message as of now but I understand the use-case and have added it to the roadmap.

Userlevel 7
Badge

@HollySimmons changed this to idea for better tracking purpose.

Reply