Currently, @mentions result in the following subject line: "NAME mentioned you in an Activity"
Gmail and other email clients put these messages together in a thread even though they are unrelated.
Here's an example where Kelly @mentioned me for two different accounts, they get merged together:
Same example, but within the emails:
Include Account or Relationship name in subject line of @mention emails
Hi Tyler,
Thanks for posting!
Sorry for the inconvenience, we understand the requirement, we will improve the experience.
Changing this to an idea post
Thanks for posting!
Sorry for the inconvenience, we understand the requirement, we will improve the experience.
Changing this to an idea post
Update - the impact is larger than I originally experienced. I'm getting multiple different timeline emails linked together / intertwined with ongoing discussions. So I have what appears to be a single email thread with three distinct discussions with three groups of people.
Is there an ETA for an improvement to this?
Is there an ETA for an improvement to this?
Reply
Login to the community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.