Currently, if you have opened an individual CTA from a company's C360 cockpit like so
and click on "Go to Cockpit" in the upper left, it takes me back to the generic cockpit with 1000+ CTAs, and not the cockpit of the company I was previously looking at.
While I can appreciate maybe wanting to send CSM/End Users to their My CTAs view of their individual cockpit, I would expect this button to take me back to the C360 cockpit view.
What I would like, is the option to do either one. A button to take you back to your individual cockpit (like we have now) AND a button that will take you back to the C360 cockpit you were looking at previously - Right now I have to switch tabs or re-search the company in my current tab and click “cockpit” if I want to go back.
Thanks for the feedback@bradley . We acknowledge the feedback. We will check the possibility of this. As a quick fix, you can use browser back button to go to the C360 page.
Thanks for the feedback@bradley . We acknowledge the feedback. We will check the possibility of this. As a quick fix, you can use browser back button to go to the C360 page.
Thanks for the suggestion, but it opens in a new window so no that doesn’t work. I included the workarounds at the end of my post.
Ideally jumping to the cockpit for that customer, but I think jumping back to the 360 would work.