Hi team
With the Dynamics connector, when mapping a field using a derived mapping, I can choose “Reject Record” for the “When No Matches Are Found” option.
When the connector job runs and only sees records that are rejected for this reason, the status of the job is marked as “Failed”
This behaviour isn’t consistent with a failure — it’s correctly and successfully rejecting the records based on our predefined criteria.
It would be great if situations like this could show a different status, or be included under “Success”.
This would help us with configuring notification emails and identifying true failures of the connector job.
Thanks
Jon
Still having this issue
Follow up to this… the documentation here:
https://support.gainsight.com/Gainsight_NXT/Renewal_Center/02Admin_Guides/Salesforce_Connector_Jobs_for_Renewal_Center#Derived_Mapping_2
states:
So is this out of date stating that we can change the logic for “When no Matches are found”? I can’t find where to do it in Connectors 2.0.