Implemented

How to customize scorecard label colors

  • 22 March 2019
  • 5 replies
  • 167 views

Userlevel 7
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Hi everyone, I made a video to help out anyone who has ever struggled with customizing scorecard label colors when building reports in Gainsight. This video will show you how to customize colors as well as give you general best practice ideas for scorecard reporting.

Please let me know of any questions or feedback in the comments!




5 replies

Userlevel 7
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Thanks Spencer, so helpful! Going to apply this now.

Userlevel 7
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Thanks Spencer!

Userlevel 1
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Very informative Spencer!

Userlevel 1
This is super useful, thanks Spencer!

We've just configured our first scorecard and I'm trying to replicate some of the graphs shared in the video. One problem I am running into is that when I change from Scorecard Mass Edit report type to Standard I seem to loose all the fields needed to create the suggested reports (e.g. Overall score & the different metrics from within the scorecard 'Engagement', 'Adoption' etc.).

Do you know why this might be the case?

Userlevel 7
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You still technically have access to everything you need, it's just structured a little differently. Check out this documentation for more details. In addition, feel free to stop by Admin Office Hours if you'd like to cover this in more detail.

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