Hey all,
I needed to turn off a schedule for an outreach. In the process, I accidentally deleted it. Is there a recycle bin or undelete option?
Help!
Thanks
-Ben
How do you undelete an outreach?
None
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
As far as I know it is not possible to restore a deleted outreach. I know for a fact you cannot restore a deleted power list so I assume it is the same for Outreaches. I do think it would be a valuable addition for them to go in some sort of recycling bin for like a week or so.
-Alex
I HIGHLY suggest Gainsight provides a deleted folder or a storage option on their end for deleted outreaches to be recovered (maybe up to a week or 30 days or something). Mistakes happen, but no ability to recover is very concerning and frustrating. The pop-up alert doesn’t confirm that this is DELETED FOREVER so this could be an easy error, but with an awful result.
Hi@leahpinault @ben
Recycle Bin for restoring deleted configurations is in our near term roadmap. We will be releasing the option out soon.
Thank you for the feedback
Preethi
Hey all,
I needed to turn off a schedule for an outreach. In the process, I accidentally deleted it. Is there a recycle bin or undelete option?
Help!
Thanks
-Ben