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Gender-neutral Gainsight bot option?

  • 13 July 2021
  • 3 replies
  • 14 views

Hi there,

Would it be possible having a gender-neutral Gainsight bot option?

Thanks!


3 replies

Userlevel 7
Badge +2

@Angel Valerio could you please add few lines to understand better.

Sure thing. Thank you for the speedy response!

Currently, the only option available for the Gainsight bot is “Sally” (to the best of my knowledge)

https://support.gainsight.com/SFDC_Edition/Sally_AI_Bot/User_Guides/Sally_-_the_Gainsight_bot_Overview

Our team is wondering if there can be a gender-neutral option. 

An interesting article here: https://www.forbes.com/sites/anniebrown/2021/04/30/brilliance-knows-no-gender-eliminating-bias-in-chatbot-development/?sh=78143b994e14

Please let me know if you need me to provide more details. Thanks!

Userlevel 6

@Angel Valerio thanks for bringing this to our notice. I have made a note of this and will look into it. As of now, I will not be able to commit to a change right away. 

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