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Gainsight Assist Outlook Plugin Adding only 1 contact


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We have just installed the Gainsight Assist Outlook plugin.  I have noticed that when logging an Activity from an received email,  the activity that is logged on the Timeline only includes 1 contact in the External Recipients field even though there are multiple valid contacts on the email.  Is this standard functionality or is there something we are doing wrong while logging the activity?

 


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