Currently the Log Email to Timeline feature of the Gainsight Assist Plugin only logs the sender as an attendee to the activity. Is there any plan to expand that to include all recipients? This is a pain point because when the email is sent from an internal employee there is no way to log the activity to the correct Company timeline line because GS doesn’t recognize the other recipients.
Gainsight Assist for Outlook - Log Email to Timeline - Log All Recipients
None
Be the first to reply!
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.