Acknowledged

Flag/Star Important Timeline Activities

  • 22 October 2019
  • 7 replies
  • 69 views

Userlevel 4
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  • Team Captain
  • 77 replies

Hi all, 

One of the AMs asked if it’s possible in Gainsight to add a “Star” or “Flag” to Important timeline activities (similar to Gmail features) so that those entries/activities can be referenced later while scrolling through timeline. 

 

Thanks,

Jasmine

 

 


7 replies

Userlevel 7
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I’ve seen some similar suggestions to allow the “pinning” of important messages to the top of the timeline. One question to answer is - would that “pinning” or “starring” be universal for anyone who visited the account’s timeline, or would it just be pinned for the individual user (and other users could have different activity entries pinned)?

Userlevel 3

@dan_ahrens we would like to be able to pin Timeline activities universally. Pinning or “starring” with the ability to filter on those posts would greatly reduce the amount of time we spend combing through the Timeline when preparing for customer meetings.

Userlevel 7
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@All, Thanks for bringing this up! We have added this to our product backlog, I will update you here once we consider it for release. 

Happy posting!

Hi @sai_ram! Is there any update on this feature request? Thank you!

Userlevel 7

This is on our medium term roadmap. We will get to it in early 2021.

Userlevel 2

@nitisha_rathi Any update on this, or clearer timeline for implementation?

Userlevel 7
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Additional post here: 

 

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