Acknowledged

[Feature Request] Notify Point of Contact when OAuth User is Inactive, Removed, or Deleted


Userlevel 7
Badge +2
Posting on behalf of a customer, but I think this is a good idea as well.

Currently when an OAuth is made inactive, Gainsight data query processes cease such as rules engine and copilot power lists. If an organization did not have knowledge of this as soon as that happens, many important data processes do not run and gaps in analytics gets noticed to late in the game.

It be nice to send an email to an assigned point of contact, along with some steps to fix the matter.

2 replies

Userlevel 7
Badge +2
Product is this possible?
Userlevel 6
Hi Kevin,

Was going through older post.

I believe an email is sent to the super admins of the tenants when the OAuth has been made inactive. This should notify the admins of the disabled state.

Thanks

Preethi

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