Under Consideration

Drop-down list for Relationship in Cockpit

  • 24 March 2017
  • 1 reply
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Userlevel 6
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I believe that typing in and selecting a Relationship in the Create CTA function in the Cockpit would be better if changed to a drop-down list after the CSM has type the customer name in, just like reason, type, and priority.  Then, it should only show the Relationship options for that particular customer.  

1 reply

Userlevel 7
Hi Renee,

Makes sense, we will implement this soon.

Thanks,
Nitisha

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