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Does an Admin have the ability to edit a Timeline entry that they didn't create?

  • 30 April 2021
  • 9 replies
  • 49 views

Userlevel 3
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I’ve been reading through a few posts about this and wanted to ask the question to confirm - can an Admin edit (change selections to dropdowns and other content) in a Timeline entry that they didn’t author?

If so, how?

Thanks!


9 replies

Userlevel 7
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@jessica_owens currently, it’s only the creator of the Timeline post that has the ability to edit and change anything.

Userlevel 3
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Bummer! Thank you for the help. I must have read @dan_ahrens comment on this post wrong. He says that “only the original author (or admin) can edit the original post”. As an admin, I would like the ability to edit user’s posts.

Userlevel 7
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Hi @jessica_owens , sorry for the confusion my post created on that. I’ve updated it to show that it’s on our roadmap to allow admins to edit posts created by others, but it’s not yet implemented. 

Userlevel 1
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Hi @jessica_owens,

Admins do not have the ability to edit and change any timeline entries that they didn’t create. Hopefully we should this implemented soon as mentioned by @dan_ahrens 

Userlevel 5

Hi @jessica_owens and others, thanks for sharing your feedback. Yes, this is on our long-term roadmap. 

Userlevel 7
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@jessica_owens changed this to idea for better tracking purpose.

Userlevel 7
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Hi @jessica_owens , sorry for the confusion my post created on that. I’ve updated it to show that it’s on our roadmap to allow admins to edit posts created by others, but it’s not yet implemented. 

@dan_ahrens do we know where this falls in the roadmap? We have added some new custom fields that would be great for me as an admin to be able to bulk edit past timelines to save CSMs time

Userlevel 7
Badge +1

Hi @jessica_owens , sorry for the confusion my post created on that. I’ve updated it to show that it’s on our roadmap to allow admins to edit posts created by others, but it’s not yet implemented. 

@dan_ahrens do we know where this falls in the roadmap? We have added some new custom fields that would be great for me as an admin to be able to bulk edit past timelines to save CSMs time

Hi @andreammelde - no specific dates at this time. In our planning context, “long term roadmap” is usually a year or more. Timeline is one of our most popular features and the backlog of features on the Timeline roadmap is pretty extensive. 

Userlevel 3
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+1 on Admin ability to edit Timeline entries of others

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