Question

Gainsight Scheduled Hotfix release: Thursday, 2nd June 2016


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SUMMARY 









Gainsight will be

releasing a Hotfix as follows: 











Thursday, 2nd June 2016   between 3:00 AM to 6:00 AM CST









 









This hotfix is for minor issues . During this schedule, 

some of the backend components along with queues will be in hold state. Once the

deployment window is closed, all queues will be resumed. All objects that

were scheduled to run during maintenance will run once the window is

closed. 



Delays are expected

in completion of Rules, Data Processor and Aggregations.









 









FOR MORE INFORMATION









Please subscribe to this article for updates. If you have questions,

please open a ticket with us by sending a note to support@gainsight.com.









3 replies

Hi there

Does this explain why I currently have a 3 hour plus delay on my Rules Engine ?

Any chance we can get these alerts earlier in future as I have been investigating the delay only to receive this notification half way through the maintenance window

Many thanks

Ian
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Hi Ian,



Apologies for the inconvenience caused. Yes, it is the cause of the delay.



Sure, we will post these alerts in advance.



Regards

Mahesh.
Thanks Mahesh

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