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Create native lookups in standard objects

  • 2 April 2021
  • 2 replies

Userlevel 6

Activity Timeline object needs correct field types (GSID) and mapping for the following fields:

  • Activity ID
  • Context ID
  • External Attendee
  • Internal Attendee

I just created a rule to ultimately have a duplicate table with the correct field types and lookup so we can report on attendees for activities logged on a certain CTA.  This should be out of the box functionality reporting and is only not possible because the standard object, Activity Timeline, does not have the right field types and mappings and I am unable to change it because it is a standard object.


It is likely there are other standard objects in Gainsight that do not have optimal field types and mappings.  Please review and optimize the standard tables in Data Management.

2 replies

Userlevel 6


Userlevel 7

@angela_domenichelli thank you for sharing this here. This is a multiple team dependency, I will get back to you on this.