Acknowledged

Create CTAs in the Mobile App

  • 9 September 2016
  • 11 replies
  • 105 views

Userlevel 7
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Hey guys,

I'm posting this on behalf of a customer who mentioned that she thought it would be good if users could create CTAs from the mobile app.  She says that her users are not in front of their computers all of the time but that she thinks that the usability of the app would be greatly improved if users had the ability to do more than just observe Gainsight through the mobile app.

Thanks!
-Tom

11 replies

Userlevel 7
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Great suggestion.

My only regret is that I have but one vote to give on behalf of this suggestion.
Userlevel 4
+1 this is a great idea!
Userlevel 5
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This feature can surely increase user adoption.
Userlevel 6
+1 - Recently requested by Silkroad, as well
Userlevel 7
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Gotta toot my own horn on this, I've got another customer asking me about this!  Any thoughts on whether or not we'll be able to implement something like this?
Userlevel 6
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+1 for this idea!!
Userlevel 7
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Any updates here?

Adding CTA’s in the Mobile App would be really  useful - assuming you will then be able to action the CTA in  the Mobile app?

At the moment you can ask Sally for ‘My CTA’s’ but  you just get a summary and no detail on the CTA or the ability to action the CTA

Userlevel 5

We are looking at this as a part of our medium term roadmap. @simves What details other than summary would you ideally like to see when quickly viewing a CTA in mobile?

Hi @sriram pasupathi Thanks for the update, I guess I would like to have full visibility on my CTA’s on the mobile app in the same way I can see ‘Tasks’ associated with Timeline entries and you can mark them as completed etc - This would allow you to manage/add/edit/close and action CTA’s from the Mobile app if that makes sense. Currently the summary is not actionable information - Please keep me posted on any developments here - Thanks

Userlevel 5

Thanks for the response @simves. We will keep you posted.

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