CoPilot: Filter outreaches to view completed vs. failed executions

  • 1 December 2016
  • 2 replies

Userlevel 4
It would be a big time saver if we could easily filter the outreach view in Copilot to view completed vs. failed outreaches. With more than 100 scheduled outreaches, it takes a long time for us to monitor outreach execution every day. This process and our reaction time would be improved if we had the ability to filter to view failed outreach executions. 

2 replies

Userlevel 4
Yes! All are great enhancements :-)

Thank you,
Userlevel 6
Good idea Lauren. We are currently focused on reducing (significantly) the number of outreaches via multi-lingual (so only one outreach per language vs multiple), expected over the next few months, and then multi-step. Can we evaluate the need after at least the multi-language? Thx