Just as you are able to type “csm” or any user lookup field to assign/reassign a CTA, it would be helpful to be able to do the same when tagging an individual in a timeline activity or comment.
Consistency in User-Based Tagging
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My teams would love this. We definitely push tagging people, and it would definitely help for our execs when they are tracking convos.
Hey@gunjanm , thank you for your post and idea. Also with @heather_hansen ’s comment I very well understand that this enhancement could help your teams. Looping in our Product Manager to look into this idea and share their thoughts and roadmap if possible.
We will definitely look into this and let you know once we prioritise it.