Change in the format of the exported report of Gainsight Weekly Usage Highlights

Related products: None

Hi,

We Support team have been reported that the format of the exported report of Gainsight Weekly Usage Highlights (from G360) has been changed and users are looking for the previous export format.

Previously (In the month of OCT) we use to provide them user level detailed format whereas now (From the end - last week of OCT) we are just providing the data without knowing that which users are using it.

Please check the below attached files for the format how it used to be previously and how it is now.

1. Old


2. New


Please consider this enhancement.

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