Hello Team,
Can we provide proper hyperlink for Company/Account name for failed participants in JO.
This is because one of the customer is trying to view the C360 page by clicking on the hyperlink which is available in the failed participants grid and could not access it as it is not fully resolved even proper mappings are used.
Thanks & Regards,
Srikanth
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Clicking into the C360 leads to this page which makes it look like the link is broken or the C360 doesn’t exist thus it is a little misleading.
This might get more traction as an idea post?
Hello@Srikanth
From snapshot view if you bring up failed participants list, it is having hyperlink to C360 account page. Let me know if there is any issue in accessing this page for any customer.
Hello@sarah.kiani
Hyperlink is not available in activity flow. This will be addressed as part fo redesign of JO.