Call to Action Ownership

Related products: None

While assigning owners in playbook s currently gainsight supports only Account and customer info user lookup fields. Is there a roadmap where gainsight will support other objects which as well with user lookup fields.These other objects do have a look up on account object.

Hi @ioKarZar :

Could you give an example of what objects/fields you are looking for? A CTA is fundamentally tied to an account (and only 1 account) so its easy/possible to resolve to any lookups on the account objects...for other objects it would be slightly tricker.


@ioKarZar need your inputs here to help you better! 


@ioKarZar need your inputs here to help you better! 

@ioKarZar did you get a chance to view our comments ?